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Maya Chen

Senior Product Designer

Seattle, WA · hello@mayachen.design

Summary

Product designer with 8 years of experience leading onboarding, checkout, and design-systems work for fintech and marketplace products. I specialize in finding the handful of flow changes that move a metric, not redesigning everything at once.

Experience

Senior Product Designer · Northbeam

2023 — Present

Leading design for onboarding and account growth across Northbeam's core banking product.

Design Systems Lead · Loop

2021 — 2023

Built and rolled out a shared component library across four product teams.

Senior Product Designer · Fernbridge Co.

2019 — 2021

Owned checkout and post-purchase experience for a multi-seller marketplace.

Product Designer · Halcyon Studio

2017 — 2019

Designed client work across fintech, healthcare, and B2B SaaS as an agency generalist.

Education

University of Washington

2013 — 2017

B.A., Human-Centered Design & Engineering

Skills

Design:Product design, Design systems, Interaction design, Prototyping, Accessibility
Research:Usability testing, Funnel analysis, A/B testing, Survey design, Stakeholder interviews
Tools:Figma, Framer, Storybook, Amplitude, Notion